Which public values – such as privacy, freedom, solidarity and meaningful work – are under pressure in our increasingly digital society and what can we do to protect them? This question is the focus of the work of the Interdisciplinary Hub for Digitalization and Society (iHub) at Radboud University. iHub also designs and develops technology that embeds and protects public values.
Protecting public values
Digital technology influences our lives in many ways. More and more of our behaviour is converted into data and an increasing share of social traffic runs through the infrastructure of large technology companies like Apple and Google. Governments and social institutions are also increasingly relying on digital technology. These developments make society more and more dependent on digital systems. This raises the question: how can we reconcile societal digitisation with our fundamental public values?
This question is the focus of the work of the Interdisciplinary Hub for Digitalization and Society (iHub) at Radboud University. Its research is focused on the identification of those public values which are threatened by digitisation and what can be done legally and through the development of appropriate policies to protect these values. iHub also designs and develops technology that embeds and protects public values.
The group’s research has already yielded important results. For example, iHub has extensively studied the consequences of the growing influence of large technology companies such as Amazon, Google and Apple in the public sector. Such issues as, what are the risks to society as technology companies become more and more active in healthcare? Will they soon control the datasets and infrastructure that are indispensable for medical research? In what ways do their values clash with those of medicine and how do they impact on and transform clinical and research practice? To explore these trends further, iHub developed a conceptual model to understand digitisation processes. The researchers also designed a digital open-data tool that shows how the role of tech companies changes per sector over time by means of just a few clicks.
"Discrimination by AI is an important concern, but digital developments usually run ahead of regulations."
Another breakthrough has occurred in iHub’s research into algorithms and the inclusive society. The team investigated how the increased use of artificial intelligence (AI) could undermine the inclusiveness of, for example, healthcare, education and the legal system. The recent scandal around child benefits in the Netherlands shows that there can be unintended consequences from the use of AI. Discrimination by AI is an important concern, but digital developments usually run ahead of regulations. There is, therefore, a constant need for legal and moral catch ups: are the new possibilities desirable and how do we use the new technology responsibly?
iHub plans to use the money from the Ammodo Science Award to deepen current research and investigate new, topical questions, for example around the increased digital control during the coronapandemic through tracking apps, wastewater monitoring and the digital corona pass. These technologies may be useful in enabling us to get out of a lockdown, but may also involve extra surveillance. iHub investigates which ethical and legal values are at stake in such developments. Do these digital technologies normalise new forms of public and private surveillance, and what is their lasting impact?
"Do digital technologies such as the Covid-19 QR code normalise new forms of surveillance?"
The research group distinguishes itself from other digitisation research by taking public values as its starting point. Within iHub, there is also cross-fertilisation between researchers from a very wide range of disciplines, including philosophers, linguists, historians, social scientists, computer scientists, legal scholars and educationalists. Their research is in the forefront worldwide. iHub researchers regularly sit on international advisory committees on government and science policy, such as the Cyber Security Council, and they also advise the Council of Europe on digitalisation issues.
The digital age involves a far-reaching transformation of society. The questions posed by iHub are therefore of great social importance. iHub is unique in digitisation research worldwide in that it gives humanities scholars a key role within a multidisciplinary group of researchers. Challenges around digitisation seem new because digital technologies are new, but at their core are old issues such as power, democracy, freedom and what it means to be human. Humanities scholars have been researching these topics for centuries. That makes the Humanities-based focus of iHub crucial and very promising for the future.